Auvia Health Privacy Policy
Auvia Health, Inc. (“Auvia,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use the Auvia Health mobile application, website, and related services (collectively, the “Services”).
Information We Collect
Account Information
When you create an account, we may collect:
- Name
- Email address
- Phone number
- Login credentials
- Account identifiers
This information allows us to create and manage your account.
Voice Recordings
Auvia allows users to submit voice recordings as part of emotional wellbeing check-ins.
These recordings may be processed using automated technologies to analyze vocal patterns associated with emotional wellbeing indicators.
Voice recordings are used only to generate insights within the platform and are not used for advertising purposes.
Health and Wellbeing Information
Users may voluntarily provide information related to:
- emotional wellbeing
- pregnancy and maternal health
- lifestyle factors
- wellness check-ins
This information helps generate personalized insights and support features within the platform.
Partner and Support Network Information
Users may invite partners or support members to participate in their support network.
When invitations are sent, we may collect contact information necessary to facilitate communication between users and their invited participants.
Usage and Device Information
We may automatically collect limited technical information such as:
- device type
- operating system
- app interaction data
- diagnostic information
This information helps us improve performance and reliability.
How We Use Your Information
We use collected information to:
- provide and operate the Auvia platform
- generate emotional wellbeing insights
- enable partner and support network features
- improve app performance and functionality
- process subscriptions and payments
- maintain security and prevent fraud
- communicate updates related to the service
Voice Processing and Insights
Voice recordings submitted through Auvia may be analyzed using automated systems designed to identify vocal patterns associated with emotional wellbeing. The insights generated are intended to support awareness and communication around emotional health.
Auvia does not provide medical diagnoses, treatment, or clinical advice.
Data Sharing
Auvia does not sell personal information.
Information may be shared only in limited circumstances:
With Your Consent
Users may choose to share certain insights with invited partners or support members.
Service Providers
We may work with trusted infrastructure providers that help operate the platform.
Legal Requirements
We may disclose information if required by law or necessary to protect user safety.
Data Security
We use industry-standard safeguards to protect user data, including:
- encryption in transit and at rest
- secure cloud infrastructure
- restricted system access
While we take reasonable steps to protect your information, no system can guarantee absolute security.
Data Retention
We retain information only as long as necessary to operate the service and comply with legal obligations. Users may request deletion of their account and associated data.
Children's Privacy
The Auvia platform is intended for adults and is not designed for children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted within the app or on our website.
Contact
For questions about this Privacy Policy, contact:
Auvia Health, Inc.
admin@auviahealth.com